Terms and Conditions of Service
Last updated: 04-13-2025
Welcome to ForgeNEX. Before using our services, we recommend that you carefully read these Terms and Conditions. By accessing or using our services, you agree to comply with the terms set forth in this document.
1. Definitions
- ForgeNEX: A company dedicated to IT services and technology consulting.
- Client: An individual or legal entity that contracts the services of ForgeNEX.
- Services: Includes software development, license sales, system configuration, network administration, website creation, technical support, and any other service offered by ForgeNEX.
2. Purpose of the Agreement
These terms regulate the relationship between ForgeNEX and the Client regarding the provision of IT services and technology consulting.
3. General Conditions
- ForgeNEX will provide services with the utmost diligence and professionalism.
- The Client agrees to provide accurate and necessary information for the proper provision of the service.
- ForgeNEX may modify these terms at any time, notifying Clients in advance.
4. Contracting and Payment
- The prices of the services will be agreed upon in advance with the Client and may vary depending on the complexity of the project.
- Payments will be made by bank transfer, PayPal, or other agreed-upon methods.
- ForgeNEX may require an initial payment before starting any service.
- In case of non-payment, ForgeNEX reserves the right to suspend the service until the debt is settled.
5. Intellectual Property
- All software, code, designs, documents, and any other material generated by ForgeNEX will be the property of ForgeNEX until the Client makes the full agreed-upon payment.
- The Client may not modify, copy, distribute, or resell the products or services without the express consent of ForgeNEX.
6. Confidentiality
- ForgeNEX commits to maintaining the confidentiality of all information provided by the Client.
- Information may only be disclosed to third parties with the express consent of the Client or by legal requirement.
7. Liability and Warranties
- ForgeNEX guarantees that its services will be provided professionally and with the best possible quality.
- It is not guaranteed that the services will be free of errors or interruptions.
- ForgeNEX is not responsible for damages resulting from the improper use of the services by the Client.
8. Cancellations and Refunds
- The Client may cancel a service at any time, but a full refund will not be guaranteed if the work has already begun.
- In case of cancellation by ForgeNEX, a proportional refund of the amount paid will be issued.
9. Support and Maintenance
- ForgeNEX will offer technical support as stipulated in the service contract.
- Any additional maintenance may be billed separately depending on the nature of the service.
10. Applicable Law and Jurisdiction
- These Terms and Conditions are governed by the laws of Spain.
- Any dispute will be resolved in the courts of Seville.
11. Contact
For any inquiries, you can contact us through:
- Email: [email protected]
- Phone: +34 624 816 969
- Web: https://www.forgenex.com
By using our services, you accept these terms. We thank you for trusting ForgeNEX.
